Shipping

Where we ship

We currently ship within the United States. We hope to reach more regions over time. If you are outside the U.S. and have a date in mind, reach out through our contact page and we will let you know what is possible.

How long it takes

Because each order is custom and printed only after you approve your art, the total time has two parts:

• Production — your approved image is printed and prepared, usually a few business days.
• Shipping — it then travels to you by a tracked courier.

Plan on about 1–2 weeks total, based on our print partner’s production and delivery times — an estimate, not a guarantee, and it can vary with location and demand. The clock starts when you approve your art, since that is when printing begins.

Shipping cost

Shipping within the U.S. is free — the price on the artwork is the price you pay.

Tracking your order

When your piece ships, we email you a tracking link so you can follow it on the way. If you have not seen a tracking email after a few business days, please reach out and we will help.

If it arrives damaged

We pack carefully, but if your art shows up damaged or with a print defect, we will make it right. Please contact us within 30 days of delivery with a photo of the problem, and we will redo it free or refund it. See our love-it guarantee for the full details.

Gifts and deadlines

Planning a piece for a birthday, holiday, or special moment? Since each piece is made to order, please allow a little extra time. If you have a date in mind, message us through the contact page first and we will do our best to help you plan around it.

Have other questions? Our FAQ covers the most common ones, and we are always happy to help.